SXSW Conversations ...
PRODUCTS
INFORMATION
ACKNOWLEDGMENT
Lug+Carrie acknowledges the Traditional Owners of the lands on which we operate, and we pay our respects to their Elders past, present and future.
From $44 per week available now in Sydney, Melbourne + Brisbane
Charity EdwardsReally approachable, great service. The bikes are a lot of fun too.Taylan KARAMANVery helpful staff and great e-bikes. Definitely give them a try here.Erin StutchburyDo yourself a favour and get an e-bike through Lug and Carrie.Robbox RobboxGreat team great service, great location I even was given a glass of chilled water during my last service As for the bike, a Tern HSD. It is a wonderful robust piece of machinery packed with enough tech and load carrying ability to easily replace a second car and definitely a viable alternative to PT. Say goodbye to traffic jams! The Tern is also the best bike I have ever ridden in wet weather. So wonderful to see so many small red and big blue bikes out and about. This is the future of micromobility!Kate NaishFive years, five starstobie puttockI've been a disciple of Lug & Carrie for 3+ years now and can't recommend the bikes, the staff and service highly enough. This is a life changing service.Andre VuongIt's a breath of a fresh air these days when a company is able to provide excellent customer service. The guys at Lug+Carrie are always helpful and friendly. It makes the entire experience so enjoyable. I would recommend these guys to anyone.Roberta VitielloI was a bit sceptical first, as it's not a cheap service BUT I am 100% sure it was the right choice. The bike is so comfortable, the customer service great and it made the commute to work way more fun! Highly recommended!A MontyI love my bike, and I love the Lug team.Steve YoungGood communication, attention to detail and a friendly chat while they finished off my service!
Once you subscribe, we'll bring your Lug+Carrie right to your doorstep.
Free delivery, service pickups + drop offs.*
Your bike, your way. Subscribe for as long as you want, or choose to purchase it outright after 6 months. It's that simple.
It's your electric bike until you unsubscribe or buy it.
When your Lug+Carrie needs a tune-up, we'll pick it up, take care of everything, and bring it back to you, good as new.
Repairs, maintenance + insurance Included.
At Lug+Carrie, we believe in ease and flexibility. Decided our service is not for you? Just let us know with 4 weeks' notice, and we'll collect your bike hassle-free.
An affordable second-car alternative. Whether you’re a family with one or two kids, a couple without children, or someone seeking a better mode of travel, we have the perfect eBike solution for you.
From $44 per week
Quick Haul
Our most affordable + simple pedal-away-today option. Turn daily chores into adventures.
Passengers |
From $51 per week
HSD
Big features, small package.
The ultimate compact e-cargo bike.
Passengers |
From $61 per week
GSD
A mini van on two wheels. When you need to carry more.
Passengers |
No matter the weather or the size of your crew, we’ve got an electric bike package tailored to fit your family’s lifestyle.
150kg
Up to 100km
Bosch Performance Line
The coolest way to transport your precious cargo, from 9 months to 22kg.
200kgs
Up to 100km
Bosch Cargo Line motor
Bring the joy back to the school run. All the school bags+rock star parking. Comfortably transport 2 kids.
170kgs
Up to 110km
Bosch Active Line Plus motor
The school run has never been so fun! Packed lunches + 1 child 3 years and up.
Up to 100km
Bosch Cargo Line motor
Suits 2 backseat adventurers, looking to explore the big city. With loads of storage capacity.
Whether it’s hitting the gym, commuting to work, or catching up with friends, our Lug+Carrie electric bike solutions turn every endeavour into a thrilling mini adventure.
170kg
Tern HSD
Tern Cargo hold 37 Panniers
Tern Transporteur Rack
Up to 110km
Bosch Active Line Plus
From the shops to the gym, best for scootin’ around town and getting things done.
150kg
Up to 100km
Bosch Performance Line Cruise motor
Commuting any other way would be a wookie mistake! Carry your gym gear, laptop and the weekly groceries.
170kg
Up to 110km
Bosch Active Line Plus motor
Beat the bus, for the same price. Carry your work bag, gym bag and groceries without a hassle.
Pedal this way for the best tips, tricks, and stories our good moving community has to offer.
SXSW Conversations ...
Can’t Decide? At...
What you need...
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Don’t be fooled by imitations, not all eBikes are equal.
Tern meet the highest levels of safety standards, without cutting corners.
Using Bosch battery safety standards to protect your family and property.
Change the way you move with a custom Lug+Carrie to suit your lifestyle. What are you waiting for, join today!
We have designed the subscription to be good value – Tern electric bikes are designed with safety, quality, and performance in mind. From the tyres to the brakes to the batteries, every part has been carefully considered. A subscription is also more flexible than owning a bike because life changes and your needs might change. You can swap accessories, upgrade, downsize or give the bike back. You can even buy your bike if you fall in love. It happens… You’ll never pay for service, and our team can come to you for most repairs. Insurance, locks, and alarms are costly but necessary items that don’t usually appear in the purchase price of a bicycle, but with a subscription, you need not worry because those things are included as well.
All you have to do is send us an email. Cancellation will take effect 4 weeks from the day of notice, at which point you will bring back your eBike, the bike lock, charger, and any accessories that were included in your subscription.
Yes, you can. If you are a current subscriber, good news: depending on how long you’ve been a customer, we can offer you a good price on the purchase of your bike. Get in touch with us and we will be more than happy to discuss. If you are not yet a subscriber with Lug+Carrie, get in touch at info@lug-carrie.com and we can chat about what you have in mind.
We want you to always feel confident on your electric bike. That’s why we’ve included bike insurance as part of your Lug+Carrie subscription.
In general, so long as you have stored, locked, and ridden your bike appropriately, you will be covered for damage and theft, and the maximum amount you are responsible for paying is a $500 excess.
However, if you have not followed our locking and storage requirements you may be liable for the full value of the bike.
To learn more check out our T&Cs.
If you’re still unsure, our team is here to help. Click Call Us to speak to your local team member.
Book a time to chat with us if you’ve got questions or want to sign up.